Theme Palace » All Posts https://themepalace.com/forum/pro-themes/business-center-pro/feed/ Sat, 15 Jun 2024 11:32:11 +0000 https://bbpress.org/?v=2.6.9 en-US https://themepalace.com/topic/menu-doesnt-work-on-mobile/page/2/#post-94393 <![CDATA[Reply To: Menu doesnt work on mobile]]> https://themepalace.com/topic/menu-doesnt-work-on-mobile/page/2/#post-94393 Wed, 03 Apr 2019 05:11:30 +0000 wensolutions Hello @vsgreen829,

Thank you for the login detail.

When we inspected your site, we found that you have the latest version of the theme so we hope the update issue is no more.

Regarding the menu issue, the mobile menu works absolutely fine as you can see in below given screen record.

https://www.useloom.com/share/371a312b29a34dabad439f9abedfd703

Hope everything is working fine now.

Thank you.

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https://themepalace.com/topic/menu-doesnt-work-on-mobile/page/2/#post-94376 <![CDATA[Reply To: Menu doesnt work on mobile]]> https://themepalace.com/topic/menu-doesnt-work-on-mobile/page/2/#post-94376 Tue, 02 Apr 2019 17:35:56 +0000 Victoria Green sent.

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https://themepalace.com/topic/menu-doesnt-work-on-mobile/page/2/#post-94358 <![CDATA[Reply To: Menu doesnt work on mobile]]> https://themepalace.com/topic/menu-doesnt-work-on-mobile/page/2/#post-94358 Tue, 02 Apr 2019 04:48:43 +0000 wensolutions Hello,

You Admin Panel login.

Thank you.

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https://themepalace.com/topic/menu-doesnt-work-on-mobile/page/2/#post-94357 <![CDATA[Reply To: Menu doesnt work on mobile]]> https://themepalace.com/topic/menu-doesnt-work-on-mobile/page/2/#post-94357 Tue, 02 Apr 2019 04:44:16 +0000 Victoria Green Which login do you need? To my website or to my account with Theme palace

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https://themepalace.com/topic/menu-doesnt-work-on-mobile/#post-94354 <![CDATA[Reply To: Menu doesnt work on mobile]]> https://themepalace.com/topic/menu-doesnt-work-on-mobile/#post-94354 Tue, 02 Apr 2019 04:40:41 +0000 wensolutions Hello @vsgreen829,

We could not login from the detail you have sent. So can you please provide the login detail again for the inspection further?

Also, we would like to like to apologize for all the trouble.

Hoping to hear from you soon.

Thank you.

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https://themepalace.com/topic/menu-doesnt-work-on-mobile/#post-94347 <![CDATA[Reply To: Menu doesnt work on mobile]]> https://themepalace.com/topic/menu-doesnt-work-on-mobile/#post-94347 Tue, 02 Apr 2019 04:16:39 +0000 wensolutions Hello @vsgreen829,

We will inspect the issue and let you know.

Thank you.

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https://themepalace.com/topic/menu-doesnt-work-on-mobile/#post-94321 <![CDATA[Reply To: Menu doesnt work on mobile]]> https://themepalace.com/topic/menu-doesnt-work-on-mobile/#post-94321 Mon, 01 Apr 2019 21:21:54 +0000 Victoria Green I sent the email and still havent received a response.

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https://themepalace.com/topic/menu-doesnt-work-on-mobile/#post-93657 <![CDATA[Reply To: Menu doesnt work on mobile]]> https://themepalace.com/topic/menu-doesnt-work-on-mobile/#post-93657 Mon, 25 Mar 2019 06:47:20 +0000 wensolutions Hello @vsgreen829,

Can you please provide your login detail in the email given below:

wensolution@gmail.com

Hoping to hear from you soon.

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https://themepalace.com/topic/menu-doesnt-work-on-mobile/#post-93514 <![CDATA[Reply To: Menu doesnt work on mobile]]> https://themepalace.com/topic/menu-doesnt-work-on-mobile/#post-93514 Fri, 22 Mar 2019 06:34:33 +0000 Victoria Green The license key is and has been used for only one domain. It also was just purchased in November.

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https://themepalace.com/topic/menu-doesnt-work-on-mobile/#post-93512 <![CDATA[Reply To: Menu doesnt work on mobile]]> https://themepalace.com/topic/menu-doesnt-work-on-mobile/#post-93512 Fri, 22 Mar 2019 06:31:32 +0000 wensolutions Hello @vsgreen829,

We would like to apologize for the delay in response.

The issue may have raised mainly because your license has expired. As you know all of our premium themes comes with the initial one year of subscription and will expire after that. So you have to again repurchase the theme from the Theme palace and use the license form that recent purchase.

So please check if your theme license has expired or not, if yes please follow the steps as mentioned above.
Also, you may have tried to use the license key in the new site which you have previously used in another site. So if you want the license to reuse in another site we need to reset it as the license will only work for single domain.

So check and inform us.

Thank you.

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https://themepalace.com/topic/menu-doesnt-work-on-mobile/#post-93508 <![CDATA[Reply To: Menu doesnt work on mobile]]> https://themepalace.com/topic/menu-doesnt-work-on-mobile/#post-93508 Fri, 22 Mar 2019 05:34:41 +0000 Victoria Green Hi no one has responded to the email I sent on December 13. Regarding this matter. I supplied my login and no one reached out

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https://themepalace.com/topic/menu-doesnt-work-on-mobile/#post-87107 <![CDATA[Reply To: Menu doesnt work on mobile]]> https://themepalace.com/topic/menu-doesnt-work-on-mobile/#post-87107 Thu, 13 Dec 2018 08:47:30 +0000 wensolutions Hello @vsgreen829,

Please once make sure you have activated your license of the theme and check the subscription.

Even if the license is activated and the update is not received, please provide your login detail in the email below so that we can insect further.

wensolution@gmail.com

Hope this helps.

Regards!!

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