Theme Palace » All Posts https://themepalace.com/forum/pro-themes/firm-graphy-pro/feed/ Sat, 15 Jun 2024 11:47:10 +0000 https://bbpress.org/?v=2.6.9 en-US https://themepalace.com/topic/the-template-looks-nothing-like-the-one-i-bought/#post-102216 <![CDATA[Reply To: The template looks nothing like the one I bought]]> https://themepalace.com/topic/the-template-looks-nothing-like-the-one-i-bought/#post-102216 Mon, 22 Jul 2019 04:13:51 +0000 wensolutions Hello @pjsloan,

We would like to apologize for the trouble.

Also can you please provide the screenshot of the section that you are referring to so that we can properly inspect and help you further.

Further, we promise you to help in all the possible ways so let us know if there is any confusion further.

Thank you.

]]> https://themepalace.com/topic/the-template-looks-nothing-like-the-one-i-bought/#post-102120 <![CDATA[The template looks nothing like the one I bought]]> https://themepalace.com/topic/the-template-looks-nothing-like-the-one-i-bought/#post-102120 Fri, 19 Jul 2019 17:30:34 +0000 Paul Sloan The one I purchased had two columns — with an image to the right. When i added to my hosting account and activated it shows a different image and, more importantly, a single, one column image. It also doesn’t have the other elements shown? iS there a way to work on it based on how it’s displayed on the theme page i purchased from? If not, is there a way to get a refund ?

]]> https://themepalace.com/topic/not-much-customization/#post-84352 <![CDATA[Reply To: Not much customization]]> https://themepalace.com/topic/not-much-customization/#post-84352 Sat, 10 Nov 2018 03:36:23 +0000 wensolutions Hi Fredrik,

We apologize for the trouble you’re experiencing with the theme. To assist you further, we need some more information on current issue.

All page parts for the front page gets shortened automatically, how can I control this? It looks awful.

The contact part is in English, no options to translate. Useless.

The header pictures don’t even show up! All in all, it makes me wan’t to get my money back to spend it on a theme that works.

Could you please elaborate each of these concerns with your website URL and if possible with screenshots?

Meanwhile, please checkout the documentation for any clue you expect to look for:
http://themepalace.com/instructions/themes/firm-graphy-pro/

]]> https://themepalace.com/topic/not-much-customization/#post-84127 <![CDATA[Not much customization]]> https://themepalace.com/topic/not-much-customization/#post-84127 Thu, 08 Nov 2018 04:19:49 +0000 Fredrik Forsell I’m a bit miffed, I thought paying would open up a bit more customization. Can’t really get the look I want.

All page parts for the front page gets shortened automatically, how can I control this? It looks awful.

The contact part is in English, no options to translate. Useless.

The header pictures don’t even show up! All in all, it makes me wan’t to get my money back to spend it on a theme that works.

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