Theme Palace » All Posts

Reply To: Problem with white space under Home page featured slider

Psink — Tue, 02 Apr 2024 03:34:25 +0000

@CURRIOUSCAT, The issue with the slider, maybe it’s due to the conflict with some third-party plugins active on your site. To verify that you can add the “Health Check” plugin and active troubleshooting mode and disable all the plugins except for the recommended one and check if the issue still exists

Also, you can add this CSS on the Additional CSS under the customization section

.home #featured-slider #main-slider{
height: 865px !important;
}

Let us know if this code works

Problem with white space under Home page featured slider

curriouscat — Tue, 02 Apr 2024 02:43:05 +0000

Greetings,
I’m having trouble with a big chunk of white space appearing under the featured slider on the home page – in the first run through the slider. See here https://waggawagga.u3anet.org.au/

There are 8 pix in the slider. All close to the same size. When the page is loaded it displays a large area on white space under the slider on its first run through the slider – regardless of the platform (mobile, tablet or PC or Mac). On subsequent journeys through the slider, the white space disappears.

I have changed nothing in the code, css or javascript. We are running university-hub-pro.3.4.4

When I built the slider (quite a while back), that problem did not occur.

Any ideas?

Reply To: Problem with theme

Psink — Mon, 05 Feb 2024 02:50:37 +0000

There is an option for footer widgets inside the widget section in the Customizer, for more info please follow the screen record
https://www.awesomescreenshot.com/video/24651692?key=1a4503ac020a2023346c3fee21a2f33b

Problem with theme

Purna Man Sigh Rai — Sat, 03 Feb 2024 14:58:01 +0000

I am using pro theme but no footer option for customization

Reply To: University Hub Pro licenses didn’t work (URGENT ATTENTION PLEASE)

Biniam Demeke — Mon, 08 Jan 2024 01:54:56 +0000

Thank you for your help. When I logged in to my https://themepalace.com/ account, the license was still active, but when I tried to activate the theme on the admin dashboard of the site, it said the license status was unknown.
for more information regarding this issue, click the screenshot below.
https://www.awesomescreenshot.com/video/23812757?key=bd8dc3c7975a020c4fd81cc008633dcd

Reply To: University Hub Pro licenses didn’t work (URGENT ATTENTION PLEASE)

Psink — Fri, 05 Jan 2024 08:10:51 +0000

We have checked from our side, the license is active on the site https://www.rayu.edu.et/

Could you please share a screenshot of the license activation page?

University Hub Pro licenses didn’t work (URGENT ATTENTION PLEASE)

Biniam Demeke — Wed, 03 Jan 2024 06:04:07 +0000

Dear Support,

I have purchased the University Hub Pro theme, and when I tried to activate the theme, the license keys didn’t work; all said unknown. Please advise me on how to activate the template.
Site URL: http://www.rayu.edu.et
Kind regards

Reply To: Decrease featured slider Title font Size

gebriye14 — Sun, 24 Dec 2023 12:58:21 +0000

Okay, Thank you for your response, our website is not live, it is under development and we will make it online after few days.

Reply To: Decrease featured slider Title font Size

Psink — Sun, 24 Dec 2023 04:53:45 +0000

@GEBRIYE14, Is it possible to share your site URL? We will provide you a CSS to decrease the font size of the slider title

Decrease featured slider Title font Size

gebriye14 — Thu, 21 Dec 2023 10:30:46 +0000

Hi
We have purchase the University Hub Pro Theme, either any help to decrease the Featured Slider Title font size.
With Regards,

Reply To: Services Sections

Sonam Phuntsho — Thu, 09 Nov 2023 08:03:44 +0000

It works thanks

Reply To: Services Sections

Psink — Thu, 09 Nov 2023 03:13:37 +0000

We have updated post-selection on your site please verify from your side and let us know