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- This topic has 15 replies, 3 voices, and was last updated 3 years, 10 months ago by wensolutions.
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AuthorPosts
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July 21, 2020 at 11:39 am #129139francisco gonzalezParticipant
Hello
I have some issues when I update my theme I have currently a 4.0.5 version installed, but when I update it to 4.0.6 happens that the menu that it’s on the picture goes crazy.
it duplicates in some cases.
this is the link :
thanks for your help
July 22, 2020 at 3:08 am #129179wensolutionsKeymasterHello @cachencho,
Since we do not have your site URL, we are not sure what is the exact cause of the issue. So once deactivate all the third party plugin available and verify the issue as there might be a conflict of slick between the plugins.
Further, if the issue still persists then kindly provide your site URL so that we can inspect the issue further and help you.
Thank you and stay safe.
July 22, 2020 at 5:59 pm #129260francisco gonzalezParticipantI’m still using version 4.0.5 that work fine , but when I update it to version 4.0.6 happens this issue.
Thanks for your fast answer
July 23, 2020 at 2:54 am #129296wensolutionsKeymasterHello,
Actually, the issue you have reported is related to plugin(WP Travel) and not to the theme.
Also, the issue has been reported as known issue. So, we will fix the issue and release the update.
If you have any queries further, let us know.
Thank you.
July 23, 2020 at 4:37 am #129313williamarmingParticipantThank you for the great information.
July 23, 2020 at 6:50 am #129331wensolutionsKeymasterHello,
Hoping for your kind co-operation.
Regards.
July 23, 2020 at 1:15 pm #129354francisco gonzalezParticipantThank you very much, great support I will buy your pro version, very nice service.
Francisco.
July 24, 2020 at 7:10 am #129410wensolutionsKeymasterHello,
Thank you so much it means a lot.
Also, we would really appreciate if you could provide us feedback as well as help us by rating our plugin by following the link below:
https://wordpress.org/support/plugin/wp-travel/reviews/
If you have any queries further, let us know.
Thank you.
July 28, 2020 at 4:51 am #129658wensolutionsKeymasterHello @cachencho,
For now, to resolve the issue, please enable ‘Load Optimized Scripts’ option by going to Admin Panel > WP Travel > Settings > Debug as shown in screenshot below:
Also, we will fix the issue and release the update.
If you have any queries further, let us know.
Thank you.
July 28, 2020 at 4:33 pm #129712francisco gonzalezParticipantHello my friends!
I did everything you told me, the problem its solve but theres other issue that came after the changes.
On mobile version its solved but now its on the pc version that change.I atach you the picture before changes and after changes on the pc version
Check Both links to understand.
https://ibb.co/cXZGFGs
https://ibb.co/zRWvtsxThanks again for all your cooperation
Francisco.
July 29, 2020 at 1:55 am #129750wensolutionsKeymasterHello,
Regarding your query, the screenshot you have provided showing (after) is not actually displaying in your site URL https://chiletraveltips.cl/servicios/alojamiento/
So, everything is working fine. Further, you can provide us with the page link where the issue was found.
Regards.
July 29, 2020 at 4:10 am #129759wensolutionsKeymasterHello,
The issue you have reported regarding tabs in mobile view has been resolved. So, please update WP Travel plugin to latest version.
If you have any queries further, let us know.
Thank you.
July 29, 2020 at 10:06 am #129786francisco gonzalezParticipantHello again!
i update and theres an issue as you can see in this link and in the other trips aswell :
https://chiletraveltips.cl/establecimiento/cabanas-cara-del-indio/
Thanks for all your support
Francicso.
July 30, 2020 at 6:32 am #129849wensolutionsKeymasterHello @cachencho,
When we tested your site, the tab is working in the trips that we tested as you can see in the screenshot below:
https://www.loom.com/share/0a346dc2d3eb4c89bbfd43f5de07abfc
So can you please mention the specific screen size that you tested the issue so that we can help you further?
Thank you.
July 30, 2020 at 3:05 pm #129910francisco gonzalezParticipantHello my friends!
I Decided and i bought your Master Travel Theme, and the problem that has now its error that shows on your video also in the top of the panel when you see the video, i did a roll back to the plug in to version 4.0.5 and it word fine.
the error its this:
Warning: array_values() expects parameter 1 to be array, string given in /home/chiletraveltips/public_html/wp-content/plugins/wp-travel/core/helpers/trips.php on line 106
you can see it in white in the top of the video that you send it.
The new theme that bought has an issue also with testimonials (front page area) i can not change it or even desable it.
The the rest of the Theme its working Great!
Francisco.
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