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Tagged: download

This topic has 4 replies, 3 voices, and was last updated 2 years, 4 months ago by Psink.

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December 8, 2021 at 1:53 pm #172051

Jennifer Vardzel
Participant

I purchased a theme and you sent me a receipt for my purchase, but I cannot locate where to download my theme. My dashboard states I have made no purchases and have no downloads. HELP!

December 8, 2021 at 11:26 pm #172057

Psink
Keymaster

Can you please report this issue through our contact form
Here is the link – https://themepalace.com/contact-us

December 9, 2021 at 2:38 am #172061

Psink
Keymaster

We have fixed a system issue. Can you please download a theme file from this link
https://themepalace.com/my-account/

January 21, 2022 at 6:54 am #177587

Emma Liddle
Participant

THIS JUST HAPPENED TO ME TOO – WHERE IS MY THEME I JUST PURCHASED?

January 22, 2022 at 6:22 am #177714

Psink
Keymaster

Hello @LYDCOTTGLAMPING, If you have purchased the theme you will get the email with the theme download link in your mail. Please check your email, if you don’t receive any purchased email. Please login to the Themepalace site and go to the My Account tab from the menu there you will get the link to download the theme

Please contact us if you get any issues downloading the theme
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